What do we do for animals and for you?
The Animal Ambulance Service provides help for animals in (medical) need, 24 hours a day, 365 days a year. We have two ambulances which go out during the day and in the evenings, though sometimes we only have one available for the whole of Amsterdam. If your cat, dog or other pet is missing, it’s quite possible that it has been picked up by one of our ambulances. All the animals we pick up are checked for a microchip. If your pet has got a microchip and properly registered, we get in touch with you. If it hasn’t been chipped or properly registered, then we post a report that it has been found on Dierenbescherming (mijndieriszoek) and Amivedi. You can check these sites to see if your pet is there.

Of course you can also contact us on 020 – 626 21 21. The telephonists can check in our routing system to see if your pet is there. Also, if you see your pet on Dierenbescherming (mijndieriszoek) and Amivedi and think that we might have picked it up, you are welcome to phone us. All animals picked up by the ambulances are given a “route number” which is reported on both websites. This route number helps us to check in our online routing system.

What the Animal Ambulance Services does/does not do

If you don’t have your own transport to take your pet to the vet (and back), we can take you there. We can also help you to catch e.g. a cat or bird. More information about the costs when we transport you and your animal(s) can be found here.

If your pet passes away, we can collect it from your house, keep it in cold storage and then arrange for burial or cremation. You can read more about this here.

What we don´t do
We don’t pick up healthy (stray)cats. There are lots of cats in Amsterdam who live with an owner but go wandering off on their own. Don´t feed any cats which don´t belong to you, otherwise they will keep coming back for more! For any matters relating to real stray cats, you can contact the Stichting Amsterdamse Zwerfkatten (SAZ) (Stray Cat Foundation), tel. (020) 619 03 57.

The Animal Ambulance Service doesn´t deal with vermin, such as rats. We would advise you to phone the GGD Dierplaagbestrijding on (020) 555 56 00.

Expenses for our services
If you use our services for your own pet, we charge you  a fee for this. Our friends (donors) are entitled to a 50% discount on ambulance journeys. Financial help for stray animals and animals living wild is provided by our donors, gifts, businesses and Amsterdam Council. If you report a stray or animal in the wild, there is no charge. Of course you can always support us by becoming a friend (donor) or with a one-off financial contribution.

The area we cover
The Animal Ambulance Service is active in Amsterdam itself but also in the surroundings areas. You can call for our help for sick and injured (stray) animals in the larger Amsterdam area, ie in Amsterdam, Diemen, Duivendrecht, Ouderkerk a/d Amstel (only the 119 postcode area, on the right of the Amstel viewed from Southeast Amsterdam), Schiphol Airport (except Schiphol East/Rijk) and Driemond.
We can also cover other areas at the request of pet-owners. Special prices apply for this. You can call us for further information on 020 – 626 21 21.

Calls regarding living or deceased cats and dogs (injured or not) in Landsmeer should be made to the Animal Ambulance Service in Purmerend, tel. 0299 – 43 23 38 (emergency number). Their telephone number for information is 0299 – 43 60 84.

Birds and other animals which live wild are collected by us in Landsmeer.

For sick or injured animals in Badhoevedorp, call the Animal Ambulance Service of Haarlem & District on 023-524 68 99.